MKM Software Development
AI-Driven Backbone for Modern Hotel Software
Salesforce acts as a unified, AI-driven platform for the hospitality industry, integrating disparate systems like PMS and CRS to create a comprehensive “Guest 360” view for personalized experiences. Core products such as Data Cloud, Service Cloud, and Agentforce leverage AI to automate operations and enhance guest satisfaction, while MuleSoft connects legacy systems.
☐ Project forecast
Planning
☐ 100% completed
☐ Requirements Analysis
☐ 70% completed
☐ Design
☐ 50% completed
☐ Development (Coding)
☐ 20% completed
☐ Testing
☐ Not Submitted
Hotel Marketing Turning Guest Data into Personalized Revenue
Salesforce enhances hotel marketing by unifying fragmented data to create a “Golden Guest Identity,” enabling hyper-personalized, data-driven guest journeys. The platform leverages omnichannel automation and predictive AI to increase direct bookings, optimize guest engagement across the lifecycle, and improve ROI.
☐ Project forecast
Planning
☐ 70% completed
☐ Requirements Analysis
☐ 30% completed
☐ Design
☐ Not Submitted
☐ Development (Coding)
☐ Not Submitted
☐ Testing
☐ Not Submitted